La Reunion Cooperative

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<font 15px color: rgb(0, 0, 0); vertical-align: baseline; white-space: pre-wrap; background-color: transparent;/arial,helvetica,sans-serif;;#000000;;rgb(0, 0, 0) vertical-align: baseline; white-space: pre-wrap; background-color: transparent;>Membership Coordinator Training Checklist</font>


<font 15px font-family: Arial; color: rgb(0, 0, 0); vertical-align: baseline; white-space: pre-wrap; background-color: transparent;/Arial;;#000000;;rgb(0, 0, 0) vertical-align: baseline; white-space: pre-wrap; background-color: transparent;></font> <font 15px font-family: Arial; color: rgb(0, 0, 0); vertical-align: baseline; white-space: pre-wrap; background-color: transparent;/Arial;;#000000;;rgb(0, 0, 0) vertical-align: baseline; white-space: pre-wrap; background-color: transparent;></font> <font 15px font-family: Arial; color: rgb(0, 0, 0); vertical-align: baseline; white-space: pre-wrap; background-color: transparent;/Arial;;#000000;;rgb(0, 0, 0) vertical-align: baseline; white-space: pre-wrap; background-color: transparent;></font>


<font 9pt/arial;;#000000;;transparent>Advertising: mostly done via Craigstlist, but is good to diversify by posting flyers, making sure our listing on gosection8.com is up-to-date, etc. Do this whenever there is a possibility of a room opening and/or if there are few or no prospective members on the waitlist actively seeking residency at the time. Do not assume long waitlist = lots of people wanting to move in. Many people move on and find another housing situation if they are not able to move in soon after applying.</font>


<font 9pt/arial;;#000000;;transparent>Be familiar with how to check the roster and keep tabs on members’ lease expiration dates. Members should be notified that their leases are coming up at least 6 weeks before they expire, and should sign a new lease at least 4 weeks before the end of their lease term. If they cannot commit to another lease term by this point, even an extension of less than 6 months, then start seeking out a new member to fill the room.</font>


<font 9pt/arial;;#000000;;transparent>Understand the membership acceptance process. Be familiar with how to prioritize admission.</font>


<font 9pt/arial;;#000000;;transparent>Ensure new members receive keys and “New Member FAQ” sheet, which is stored on Drive. Understand how to add new members to the e-mail list. Send out a “welcome” e-mail to the house so they know there is a new member.</font>


<font 9pt/arial;;#000000;;transparent>Respond to all e-mail inquiries as promptly as possible (people are very appreciative of prompt replies, and get very irritated/lose interest if it takes you too long)</font>


<font 12px/arial;;#000000;;#ffffff>Make sure you receive the login information for the info@lareunioncoop.org]]e-mail from</font> <font 15px font-family: Arial; color: rgb(0, 0, 0); vertical-align: baseline; white-space: pre-wrap; background-color: transparent;/Arial;;#000000;;rgb(0, 0, 0) vertical-align: baseline; white-space: pre-wrap; background-color: transparent;></font> <font 15px font-family: Arial; color: rgb(0, 0, 0); vertical-align: baseline; white-space: pre-wrap; background-color: transparent;/Arial;;#000000;;rgb(0, 0, 0) vertical-align: baseline; white-space: pre-wrap; background-color: transparent;>the outgoing Membership Coordinator. Also be sure that you are familiar with the prospective member response e-mail (saved in the drafts folder), the running waitlist (also saved in the drafts folder), and the rent roll (on Google Drive.)</font>


<font 9pt/arial;;#000000;;transparent>Respond to all communication from Housing Authority inspectors, caseworkers, or other agents as promptly as possible. It’s crucial that we provide HACA with rent rolls, rent certifications, make sure inspections are getting completed and passed etc. for us to continue accepting tenants’ Section 8 vouchers. If you need to communicate something to a tenant’s caseworker but don’t know who that person is, you can look them up at[[http://www.hacanet.org/downloads/S8 Phone List 02-05-2014.pdf|http]][[http://www.hacanet.org/downloads/S8 Phone List 02-05-2014.pdf|://www.hacanet.org/downloads/S8 Phone List 02-05-2014.pdf ]]OR if this link is out-of-date use HACA’s internal searchbar to look for “HCV program”.</font>


<font 9pt/arial;;#000000;;transparent>Understand how to maintain the Membership Roster on the wiki.</font>


<font 9pt/arial;;#000000;;transparent>Assist the Steward in coordinating conflict mediation between members when needed.</font>


Edited 8/8/14
La Reunion Cooperative

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